THREADLESS SALE | NEW CAMPAIGN ITEM

SHIPPING & REFUND

Singapore Shipping

We deliver at a flat rate of $3 USD per order and free for orders above $20 USD.


International Shipping

We ship internationally to most countries at $8 USD per kg only. So add as many as you can into the cart to make use of that! All orders will be transferred to and delivered by your local postal service upon reaching your destination country.

Or you can find merchandises with our illustrations in official retailers that we periodically collaborate with, such as Threadless. They ship worldwide and offer free shipping during special seasons!

 

 Shipping Duration

The estimated delivery duration is:
Singapore - 3 to 4 working days*
International - 10 to 25 working days*
(*Up to 30 days for all Threadless orders)
Please understand that this is only a gauge and does not account for any delivery or custom delay.
 

Tracking

You will receive a shipment email with a tracking number once the item is shipped so that you can track when it has arrived in your country. Some items may be shipped to you separately.
 

Custom Tax

For international shipping (from Singapore), our customers are responsible for any custom and import tax that may apply for different countries. Be sure to check the tax requirements for your country.
 

Refund & Exchange

We do our best to pack the item so that they can reach you safely. Should there be any damage of the item, you can email us with a photo of it within 5 days upon receipt. We will arrange a replacement for you at no cost! However, we don't accept refund or return if the item is as it was ordered.

 

If unsure of shipping to your area, you can email us at info@jangandfoxstudio.com to check before ordering.